Contact Us

We're here to help. Whether you have a question about an order, a product, shipping, or returns, our US-based customer support team is ready to assist.

Customer Support

Email: support@maryelen.shop
US Customer Support: +1 (281) 375-6859
Service Hours: Monday – Friday, 9:00 AM – 5:00 PM (CT), excluding US federal holidays.

We aim to respond within 1 business day.

Business Information

Maryelen is owned and operated by MARYELEN LLC, a limited liability company organized under the laws of the State of Wyoming, United States (Filing ID: 2026-002068987).

Administrative Headquarters

MARYELEN LLC
7509 Evers Blvd
Cheyenne, WY 82009
United States

Please note: this address is our administrative office. Orders are shipped from US-based partner fulfillment centers, and returns are processed at a designated intake warehouse specified in your RMA instructions.

Returns Address

All returns must be sent to the designated intake warehouse specified in your RMA instructions. Please do not ship returns to our administrative headquarters.

Please note: All returns must receive an authorized RMA label specifying the exact designated intake warehouse before dispatch. Please contact us at support@maryelen.shop to obtain your RMA number and prepaid shipping label prior to dispatching your parcel.

Response Commitment

We aim to respond within 1 business day.